Privacy Policy

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Effective Date: 21st of August 2023

Thank you for choosing Hive Growth Consulting Limited ("we," "our," or "us"). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services. By using our website, products, and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process personal information that you provide directly to us when you use our services or communicate with us. This information may include, but is not limited to:

- Contact information (name, email address, phone number)

- Communication preferences

- Information related to customer support inquiries

- Payment and billing information

2. How We Use Your Information

We use the information collected for legitimate business purposes, including:

- Providing and improving our services

- Responding to your inquiries and requests

- Processing transactions and sending transaction-related communications

- Sending service-related notifications

- Personalizing your experience

- Conducting research and analysis to enhance our services

- Complying with legal obligations

3. Data Protection and Security

We are committed to protecting your data and have implemented appropriate technical and organizational measures to ensure the security of your personal information. This includes encryption, regular security assessments, and restricted access to your data. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

4. Your Data, Your Control

- Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

- Data Portability: You can request a copy of your personal data in a machine-readable format.

- Deletion: You can request the deletion of your account and associated data, subject to legal requirements.

5. Third-Party Services

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers who assist us in operating our business and providing services to you (e.g., payment processors, customer support services). These service providers are contractually obligated to maintain the confidentiality and security of your data.

6. Marketing Communication

We will not spam you with unsolicited marketing communication. If you choose to receive marketing materials from us, we will ensure that you have the option to opt out at any time.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through the email address associated with your account.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at privacy@hivegrowth.co.uk.

9. Founder's Experience

Our founder has extensive experience in building an executing security and privacy processes in well-governed Software-as-a-Service (SaaS) companies, emphasizing the importance of data privacy and security. They have a track record of establishing and implementing robust privacy practices, ensuring that user data is handled with the utmost care and compliance with relevant regulations.

Your privacy is our priority, and we are dedicated to upholding the principles of transparency, integrity, and respect for your personal information. 

Thank you for trusting Hive Growth Consulting Limited.